From injections and wound dressing to elderly and post-surgery care, Teleprac assigns a verified nurse to your family. You request, we handle the rest.
Verified caregivers
Registration numbers, qualifications and references are checked before anyone is listed.
Managed by Teleprac
You never negotiate directly. We handle assignment, payment and replacements.
Replacement guarantee
If a caregiver cannot make it, we send someone else or refund that booking.
A simple, managed process from request to care.
Tell us what you need
Share who needs care, the tasks required and where you are. It takes two minutes.
We call you back
Our care team calls within within 30 minutes to confirm details and answer questions.
We assign a verified nurse
We match a checked nurse or attendant to your needs and share their name and photo.
Care begins at home
The caregiver arrives at the agreed time. You track everything and give feedback after.
The care families ask for most.
Nurses and caregivers across Jammu & Kashmir.
Can the nurse give an injection without medical advice?
No. Injections, drips, dressings and tube feeding all need a doctor's written instruction, and she will not do them without one. If you do not have medical advice, we arrange a Teleprac consultation first so she arrives with the order already in hand.
What happens if she does not turn up?
We send someone else. If we cannot arrange a replacement in time, you get your money back for that booking. This only applies to bookings made through Teleprac.
What if we do not get along with her?
Tell us and we will change the caregiver, no argument and no charge for the change. It is far better that you say so early than put up with someone your parent is not comfortable with.
Do we pay her directly?
No. You pay Teleprac and we pay her every week. Paying her directly puts you outside the replacement guarantee and outside our records, so if something goes wrong there is nothing we can do to help.
Does she stay the night?
Only if you book a night shift or a live-in. A night shift is twelve hours overnight. Live-in means she stays at the house. For live-in we tell you in advance whether she needs a separate room, and we arrange a replacement on her weekly day off.
Who provides her food during a live-in booking?
That is agreed before you book, not after she arrives. Each caregiver tells us what she needs and we show it to you on her profile, so there is no awkward conversation at your door.
Submit a request and our care team will call you back within within 30 minutes.